teamwork and tools

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One of the most powerful lessons on teamwork that I learned while working at Dropbox is that a team’s default norms and tools have a *huge* effect on how connected and productive people are. When you use tools designed to promote transparent, collaborative behavior, there can be a real and substantial effect on how people work together. Even a single product feature can play a part in shaping a team’s culture for the better.

It turns out technology isn’t just about making things faster or making processes simpler. Technology can help people feel empowered to take action and move forward. Technology can help people feel confident about the work that they’ve done. Technology can help people stay accountable to their teammates. And technology can help people feel recognized for the great work that they do every day.

I’m so proud of the amazing people that worked on viewer info. Thank you all!

 

the future: a best-guess summary

What will the future look like? Here’s a minimal-effort (read: no research) attempt to summarize the different trends discussed by popular media that I have reason to believe will be true.

 

Digitalization

Computers will replace most repetitive jobs

Factories began automating manual labor, and future technology will automate service jobs too. Expect everything from truck-driving to elder-care to be replaced by robots and artificial intelligence paired with big data.”

The languages that matter will be programming ones

Native languages will exist, but few people will need to learn languages other than their mother tongue; computers can do the translation for you.

All money will be digital

Goodbye physical currency.

People will have to worry about cybersecurity

Today, cybersecurity as we hear about it is primarily focused on governments and companies. Tomorrow, people will have to worry about cybersecurity of their data in the same way that they worry about the physical security of their homes.


Science

Global warming will screw us over

Yeah that’s a thing.

People will live longer

Disease will become much more rare because of genetically targeted medications + cure for cancer. As for how much longer, I don’t know.

Designer babies will be better than normal people


Social justice

Wealth inequality will increase

Urban centralization will increase

Educated people will centralize in the ~20 alpha cities where global innovators live and work. Only cities have the scale and infrastructure so that ideas, labor, and capital can move around fluidly enough to make things happen.

Less participation in government

People will find privatized ways of disseminating information and enacting change; e.g. blogs & private companies (respectively).

Stereotyping (e.g. racism) will continue

At its core, stereotypes are about noticing something different and attributing it to some reason that you can identify. Opposition to immigration will continue to pervade wealthy countries.

Female working roles will grow

Despite the fact that stereotyping will continue, women will continue to have increasingly important roles. Smart countries will take advantage of this massive potential workforce and capitalize on the economic gains.


Mind and society

Awareness of flaws will increase

As information becomes increasingly available, people will be more aware of flaws, both in other people and in products and systems that they interact with. Another consequence is that people will spend more time highly curating product/brand image and personal image for others, so that others do not perceive those flaws. On the other hand, information considered fatal to one’s image today will be less damning tomorrow. Finally, people who are able to come to terms with their own flaws and each other’s flaws will be happier.

Opportunities:

  • help people process large quantities of information for further use
  • help people curate or spend less time curating a public image/persona
  • help people build mindfulness and come to terms with flaws

Traditional marriage will decline

Many will still be married for life, but it will become more societally acceptable to have multiple relationships throughout one’s life, and to have multiple relationships at the same time.

Less participation in religion

People will rely more on mindfulness/meditation and non-deity philosophies 

Life will get lonelier

People will communicate more and more through digital means and short-form communication. (Think Snapchat.) Long-distance friendships, family relationships, and romantic relationships will increase. When in need, people will rely more often on paid services. Without as much physical connection and communication context, people will more easily feel sad and get hurt.

Opportunities:

  • create living communities in cities more similar to college dorms for people to stay connected
  • give people ways to cope with sadness and loneliness

Attention spans will decrease

People will find it hard to focus on any one thing for an extended period of time.

 

Thank you to Raymond for inspiring the exercise behind this post.

five facets of “founder”

I made a beautiful discovery today. The word founder has five different meanings that imply both glorious establishment and sinking collapse.

Given Silicon Valley’s obsession with founders, I find this hilarious. Silicon Valley worships founders, but not founders who founder.

But I also find it fitting. Being a creator inherently means subjecting oneself to stumbles and falls. The connotations of grandeur cannot escape the connotations of failure.


founder /ˈfaʊndə/

  1. noun. A person who establishes an institution or settlement. ‘he was the founder of modern Costa Rica’
  2. noun. A person who manufactures articles of cast metal; the owner or operator of a foundry. ‘an iron founder’
  3. verb. Fill with water and sink. ‘six drowned when the yacht foundered off the Cornish coast’
  4. verb. Stumble or fall from exhaustion, lameness, etc. ‘some of their horses foundered and damaged themselves in the stones of the riverbed’
  5. verb, Irish. Make (someone) very cold. ‘get a fire lit, I’m foundered’

Source: Oxford Dictionary